International Services Are Evolving – International House Kouvola Launches in Autumn 2025

Starting from September 1, 2025, the City of Kouvola’s international services will be centralized at the Kohoa Synergy Center under the name International House Kouvola.

The development of international services supports Kouvola’s vitality and attractiveness. Smooth and diverse services help newcomers settle into the Kouvola community and labor market, thereby strengthening the city’s growth and diversity.

From September 1 onward, the Kohoa Synergy Center will host immigrant guidance and counseling services (MOONA), integration guidance, and employment services for newcomers. With the launch of International House Kouvola, these services will be available under one roof, making it easier for clients to access support and speeding up service processes. The goal is to improve the efficiency and accessibility of services for immigrants. Clients will receive better and faster support for settling in, integrating, and finding employment.

Within the city organization, international services will move from development services to employment and business services. Experts from both areas will form a new team located at Kohoa. This new service team will include the international work coordinator, MOONA service advisors, integration counselors, and employment specialists from Kouvola’s employment and business services.

Clients will be able to access services at Kohoa starting in early September, while the official front desk services of International House Kouvola will begin on November 1, 2025. These front desk services will guide and assist immigrants in Kouvola with navigating public services and help them move forward.

Service hours will be confirmed and announced later on the city’s website and other channels.

Project Support for Service Development

The International House Kouvola project, funded by the European Social Fund (ESF), will begin in autumn 2025 and support the development of services. The project aims to expand the range of services by bringing in external organizations that provide services for immigrants under the same roof.

More information:

Kaisa Spies, International Employment Coordinator, tel. 020 615 8530, kaisa.spies@kouvola.fi

This is an AI-assisted translation of the original Finnish press release. For official information, please refer to the original version.

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